Acceptable Use Policy

1. INTRODUCTION

1.1

This Acceptable Use Policy ("Policy"), as updated from time to time, governs how the Users (defined below) may access and use cookie management solution, and/or consent management solution ("Offerings"), developed and offered by Neokred Technologies Private Limited ("Neokred", "us", "we" or "our").

1.2

You are responsible for their use of the Offerings and for adherence to this Policy, and are only permitted to use and access the Offerings for the purposes permitted herein. Use of the Offerings (or any part thereof) in any other manner, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use or access the Offerings.

1.3

The terms "you", "yours", and "users" across this Policy collectively refer to users of the Offerings.

2. GENERAL STATEMENTS

(a) We retain all rights, titles, and interests in Neokred's confidential and proprietary information, regardless of its use or access by any user.

(b) At any time, with or without notice, we reserve the right to monitor and audit networks, systems, and applications on a periodic basis or otherwise to ensure compliance with this Policy. For security and network maintenance purposes, authorised individuals within Neokred may monitor equipment, systems, and network traffic at any time without giving prior notice.

(c) The storage, distribution, transfer, or other processing of any information through the use of our Offerings may be scrutinised by us, and we reserve the right to determine the suitability of such information and its compliance with this Policy.

3. ACCEPTABLE USAGE

As a condition of use of or access to the Offerings, the user agrees:

(a) To comply with the terms of this Policy and applicable laws;

(b) To upload and disseminate only such data with respect to which the user holds all required rights, titles, and interests under applicable laws, or where the user is permitted to use or process such data subject to contractual, fiduciary, or legal obligations;

(c) During any trial period that may be offered to users at the sole discretion of Neokred, to use the Offerings exclusively for the purpose of evaluating their suitability for purchase;

(d) To use all reasonable efforts to prevent unauthorised access to or use of the Offerings, and adhere to access control and other security measures required and communicated by Neokred from time to time;

(e) To notify Neokred promptly if the user gets knowledge of or reasonably suspects any unauthorised activity or cybersecurity incident with respect to the Offerings, which may include any loss, theft, or unauthorised disclosure or use of a username, password, or user account;

• (i) disclose to Neokred the benchmarking methodology and all information necessary to replicate the results
• (ii) permit Neokred to conduct and disclose its own benchmarks of the user's products or services included in such disclosure, irrespective of any restrictions on benchmarks in the terms governing the user's products or services
• (iii) keep the results of any benchmarking of the Offering strictly confidential

(f) In the event the user conducts any benchmarking of the Offering, the user shall:

(g) to grant Consentsetu a perpetual, irrevocable, non-exclusive, worldwide, fully-paid, sub-licensable, assignable license to incorporate into Offerings or otherwise use any feedback or suggestions received from the user.

4. UNACCEPTABLE USAGE

As a condition of use of or access to the Offerings, the user agrees that they shall not:

(a) use the Offerings for any purpose that is unlawful under applicable laws or prohibited by this Policy;

(b) share, transfer, or otherwise provide access to any of Consentsetu’s confidential and proprietary information, or the user account, with any third party, without Consentsetu’s prior written authorisation;

(c) perform any type of port scanning, security scanning, vulnerability exploitation, or network traffic monitoring of the Offerings without Consentsetu’s prior written authorisation;

(d) attempt to introduce within the Offerings any viruses, Trojan horses, worms, time-bombs, spyware, adware, or any other harmful programmes or similar computer code designed to adversely affect the operation of any computer software or hardware;

(e) use the Offerings to store, transfer, transmit, duplicate, or otherwise process any data that infringes on the copyrights, trademarks, trade secrets, patent rights, other intellectual property rights, or confidential information of any third party, or that is otherwise unlawful;

(f) attempt to expand the access of the Offerings to third parties or otherwise attempt to gain unauthorised access to the Offerings, without Consentsetu’s prior written authorisation;

(g) attempt to circumvent any password or user authentication methods of any user of the Offerings;

(h) change the configuration of, remove, deactivate or otherwise tamper with software protection, monitoring, or security mechanisms of the Offerings;

(i) attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate or disrupt the elements, features, functionality, integrity or performance of the Offerings;

(j) access the Offerings in order to build a similar or competitive product or service, or copy any ideas, features, functions, or any other aspect pertaining to the Offerings;

(k) upload or transmit information or content that is harmful to children or impersonates another person;

(l) sublicense, resell, time share, or similarly exploit the Offerings;

(m) represent or suggest that Consentsetu endorses any business, product, or service, unless Consentsetu has separately agreed to do so in writing;

(n) use Consentsetu’s trademarks, logos, or trade names in any unauthorised manner, or remove, modify, or otherwise deface any of Consentsetu’s trademarks, logos, or trade names or other intellectual property that may be displayed while accessing or using Offering;

(o) outsource to or permit any third party to undertake benchmarking activities in relation to Offerings; or

(p) cause, authorise, permit, enable, induce, or encourage any third party to do any of the above.

5. ENFORCEMENT

5.1

The User agrees that any unacceptable usage, or non-adherence to or violation of this Policy will result in irreparable damage to Consentsetufor which monetary damages shall not suffice and that in the event of such unacceptable usage, non-adherence or violation, in addition to any and all remedies of law Consentsetu may have, Consentsetu shall have right to an injunction, specific performance, or other equitable relief against or to prevent such unacceptable usage, non-adherence or violation by the user.

6. BLUTIC - PRICING & COMMERCIAL TERMS

1. General: All prices, plan features, usage limits, and service entitlements displayed on the Blutic website constitute indicative commercial terms and may be amended by Consentsetu Technologies Private Limited (“Consentsetu”, “we”, or “us”) with prior notice to existing subscribers where required. Use of any paid plan is subject to the Terms & Conditions, Privacy Policy, and Acceptable Use Policy applicable to the Offerings.
2. Taxes: All fees are exclusive of applicable taxes, including Goods and Services Tax (GST),which shall be borne by the user.
3. Billing & Renewals: Paid plans may be subscribed on a monthly or annual basis and shall be billed as per the selected billing cycle. Subscriptions renew automatically unless cancelled before the renewal date. Consentsetu shall not be responsible for charges arising due to failure to cancel or modify the subscription.
4. Refunds: Payments once made are non-refundable, except where required under applicable law.
5. Fair Usage: Usage limits associated with each plan may be enforced in accordance with Consentsetu’s Fair Usage Policy. Exceeding such limits may result in additional charges, restricted access, or a mandatory plan upgrade.
6. Feature Availability: Access to features is dependent on the plan selected and may require specific technical compatibility. Consentsetu may modify, add, or withdraw features with prior notice where such changes materially affect usage.
7. Compliance Disclaimer: The Offerings are intended to assist users in meeting applicable compliance obligations; however, users remain solely responsible for determining and ensuring legal and regulatory compliance. Consentsetu does not provide legal advice.
8. Enterprise Terms: Enterprise-level commitments, including custom integrations, on boarding support, service-level guarantees, and dedicated account management, apply only where a separate agreement is executed.
9. Priority of Signed Agreements: Where Consentsetu enters into a Master Service Agreement(“MSA”), Order Form, or any negotiated agreement with a user, the terms of such executed agreement shall prevail over these website-based commercial terms. Website pricing, plan descriptions, and feature listings are indicative only and do not constitute binding commercial obligations.

7. COMMERCIAL TERMS FOR PAID PLAN

10. Introduction: These Commercial Terms govern subscription purchases, billing, usage, and related commercial aspects of the cookie management and consent management solutions(“Offerings”) provided by Consentsetu. By purchasing a paid plan, the user (“you”) agrees to comply with these Terms in addition to the Terms & Conditions, Privacy Policy, and Acceptable Use Policy.
11. Subscription & Billing: Paid plans may be subscribed on a monthly or annual basis, with annual plans requiring full upfront payment. All fees are exclusive of GST and other applicable taxes. Subscriptions renew automatically unless cancelled before renewal. Consentsetu may revise pricing or plan structures with prior notice where required.
12. Usage Limits: Plan-specific thresholds apply to visitors, page scans, domains, API calls, and support entitlements. Exceeding such thresholds may require an upgrade, result in restricted access, or attract additional charges.
13. Feature Access: Features provided under each plan correspond to the descriptions published on the website. Some features may require specific technical integrations or conditions. Consentsetu may modify features with prior notice where such modifications materially impact usage.
14. Cancellation & Refunds: Subscription cancellations take effect at the end of the current billing cycle. No refunds shall be issued except where mandated under applicable law. Downgrades take effect only upon commencement of the next billing cycle.
15. SLA & Availability: Service-level commitments, including uptime guarantees and prioritised support, apply only to paid plans and are subject to exclusions such as scheduled maintenance, force majeure events, and third-party outages.
16. Compliance Responsibilities: Users remain responsible for ensuring compliance with applicable laws and data protection obligations. Use of the Offerings does not constitute compliance advice nor guarantee compliance.
17. Priority of Signed Agreements: If Consentsetu executes an MSA, Order Form, or any negotiated agreement with a user, the terms of such executed agreement shall supersede these Commercial Terms. Website-based pricing and plan descriptions are indicative and non-binding.

8. CONTACT US

If you have any questions about this Policy or would like to report any unacceptable usage, non-adherence or violation of this Policy, you may reach out to us with your queries and feedback at support@blutic.club

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