10 Questions to Ask Your Consent Management Tool (Before You Commit)

With the Digital Personal Data Protection Act (DPDPA), 2023 and DPDP Rules, 2025 now in force, consent is no longer just a design element, it’s a legal requirement. Whether you’re running an e-commerce store, SaaS platform, healthcare startup, or fintech app, you need a DPDP-compliant consent management platform (CMP) that does more than show a popup.

But not all tools are built for India’s evolving privacy landscape.

Before you buy or integrate a consent tool, ask these 10 essential questions to avoid compliance gaps, UX issues, and penalties of up to ₹250 crore under Section 33.

1. Does it support ‘Verifiable Consent’ as defined under DPDP?

Under Rule 5, consent must be free, specific, informed, unambiguous, and verifiable. Your CMP should maintain timestamped consent logs, linked to identifiable user actions and purposes.

What to check:

• Does it record the user's identity, timestamp, purpose, and language of consent?

• Can you export these logs in case of audits?

2. Is the consent UI compliant with Rule 6 (Equal Prominence)?

DPDP requires that “Accept” and “Reject” buttons for non-essential cookies be given equal prominence.

What to check:

• Are both options clearly visible (no dark patterns)?

• Can the design be localized or customized to your interface?

3. Can users easily withdraw consent at any time?

Under Rule 7, consent withdrawal must be as easy as giving it no delays, no dead-ends.

What to check:

• Does the tool provide a user dashboard or link for withdrawal?

• Are withdrawal actions logged with verifiable time and purpose?

4. Does it support consent expiry and refresh notifications?

Rule 8 implies that consent must remain valid only as long as the purpose exists. Stale or outdated consent is a risk.

What to check:

• Can it automate expiry based on time or use-case?

• Does it prompt users to refresh consent after a set period?

5. Is it multilingual and accessible?

DPDP allows users to consent in any of the 22 official Indian languages.

What to check:

• Can the CMP be configured for multiple languages?

• Is it screen-reader friendly and mobile-responsive?

6. How does it handle consent across platforms (web, mobile, PWA)?

If your product spans multiple devices or platforms, you need cross-channel consent synchronization.

What to check:

• Can the tool sync consent logs across domains, subdomains, and apps?

• Does it integrate with native SDKs and web APIs?

7. Are cookie categories and tracking tags auto-scanned and classified?

Under Rule 6, you must give users granular control (ads, analytics, etc.). Manually tagging every script is unsustainable.

What to check:

• Does it have automated cookie scanning and classification by purpose?

• Can it detect new or rogue tags introduced in code updates?

8. Does it offer a real-time audit trail?

If the Data Protection Board of India issues a show-cause notice, you need to prove compliance instantly.

What to check:

• Can you generate a complete audit trail by user ID or timestamp?

• Are reports exportable and securely stored?

9. Is the tool updated in line with India’s evolving DPDP Rules?

Many CMPs are built for GDPR or CCPA, not for Indian regulation nuances like nomination rights, language preferences, or Rule 13 obligations.

What to check:

• Does the tool have a legal advisory team or Indian data law support?

• Is there a roadmap for adapting to upcoming DPDP amendments?

10. Does the tool actually reduce your compliance burden or shift it internally?

A CMP should simplify compliance, not push legal, UX, and engineering teams into constant firefighting.

What to check:

• Are consent logs, withdrawals, and updates automated end-to-end?
• Does the tool reduce manual audits and legal reviews?
• Are DPDP-specific workflows built-in or handled externally?

The Right CMP Is a Compliance Partner

Choosing a consent management tool isn’t just a UX or tech decision it’s a risk mitigation move. A truly DPDPA-compliant solution should help you:

• Reduce legal exposure

• Maintain verifiable consent logs

• Provide multilingual, accessible controls

• Sync seamlessly across platforms

• Evolve as India’s privacy ecosystem matures

Looking for a DPDP-Compliant Consent Management Tool?

Blutic is purpose-built for India’s DPDP Act. From multilingual banners to consent expiry logic, and from cookie scanning to grievance redressal, Blutic helps businesses of all sizes deploy compliant consent flows in days not months.

Whether you're a startup or an enterprise, your privacy infrastructure deserves more than a popup.

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